Citizens Information Services (CISs) provide the face-to-face service to the public. They are supported and funded by the Citizens Information Board. Through trained staff, the Citizens Information Services provide free, impartial and confidential information, advice and advocacy services to the public. Each Citizens Information Service covers a geographical area within their region. The regionalised CIS companies (8 in total) cover the following areas: North Dublin, Dublin South, North Connacht & Ulster, North Leinster, North Munster, South Connacht, South Leinster and South Munster facilitating both rural and urban areas, delivering a service through a network of Citizen Information Centres (CICs).
Citizens Information Services and COVID-19
All our Citizens Information offices remain closed to drop-in callers. From Monday 29 June, a limited number of appointments are being made in offices where social distancing can be facilitated. You can continue to contact your local centre by email or phone using the details in our Find a Centre page.
You can also get information and advice from:
- The Citizens Information Phone Service: Call 0761 07 4000, Monday to Friday, 9am – 8pm
- Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer