Citizens Information

Citizens Information Services (CISs) provide the face-to-face service to the public. They are supported and funded by the Citizens Information Board. Through trained staff, the Citizens Information Services provide free, impartial and confidential information, advice and advocacy services to the public. Each Citizens Information Service covers a geographical area within their region. The regionalised CIS companies (8 in total) cover the following areas: North Dublin, Dublin South, North Connacht & Ulster, North Leinster, North Munster, South Connacht, South Leinster and South Munster facilitating both rural and urban areas, delivering a service through a network of Citizen Information Centres (CICs).

During the COVID-19 pandemic, Citizens Information Centres are offering a phone and email service.

If you need information and advice, you can email, with a telephone number and and an information officer will call you back within 48 hours.

If you would like to call your local centre, you can get the details of your nearest centre on our Find a Centre page on

We will continue to update our COVID-19 (coronavirus) information on and our social media channels.

Twitter: @citizensinfo