Citizens Information Services (CISs) provide the face-to-face service to the public. They are supported and funded by the Citizens Information Board. Through trained staff, the Citizens Information Services provide free, impartial and confidential information, advice and advocacy services to the public. Each Citizens Information Service covers a geographical area within their region. The regionalised CIS companies (8 in total) cover the following areas: North Dublin, Dublin South, North Connacht & Ulster, North Leinster, North Munster, South Connacht, South Leinster and South Munster facilitating both rural and urban areas, delivering a service through a network of Citizen Information Centres (CICs).
Services during the COVID-19 pandemic
During the COVID-19 pandemic, you can find comprehensive integrated information online at health/covid19 and you can get daily updates on what's changed on Twitter at @citizensinfo. You can access information and advice from our information officers through one of the following channels:
- The Citizens Information Phone Service: Call 0761 07 4000, Monday to Friday, 9am-5pm
- Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer
- Your local Citizens Information Centre: Find the phone number on the Find a Centre page on citizensinformation.ie