Citizens Information

Citizens Information Services (CISs) provide the face-to-face service to the public. They are supported and funded by the Citizens Information Board. Through trained staff, the Citizens Information Services provide free, impartial and confidential information, advice and advocacy services to the public. Each Citizens Information Service covers a geographical area within their region. The regionalised CIS companies (8 in total) cover the following areas: North Dublin, Dublin South, North Connacht & Ulster, North Leinster, North Munster, South Connacht, South Leinster and South Munster facilitating both rural and urban areas, delivering a service through a network of Citizen Information Centres (CICs).

Citizens Information and COVID-19

Citizens Information Centres are currently not open to drop-in callers. You can contact your local centre by phone or email for information and advice. A limited number of face-to-face appointments are available in centres where COVID-19 safety requirements can be met. These appointments are arranged after a phone or email consultation and are based on client need.Find a Centre page.

Alternatively, you can use our online Request a call back service or call the Citizens Information Phone Service on 0761 07 4000, Monday to Friday, 9am-8pm.

During the pandemic, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what's changed on Twitter at @citizensinfo.