In this section of the site you can access the full text of current Citizens Information Board booklets and leaflets and social policy and research reports.

We also publish the Social Policy Update (a periodical highlighting social policy issues).

All publications are available online and in print. They can also be provided in alternative formats on request.

Contact your local Citizens Information Centre for booklets and leaflets on entitlements. For other publications and alternative formats, contact the Citizens Information Board.

Please note that the information in these publications was current at the time of publication. For up to date information on changes in rates of payment, schemes and services, please visit our information website,