Access Officer

The role of the Access Officer is to co-ordinate the provision of assistance and guidance to persons with disabilities in accessing our services. All other customer queries should be directed to the contact us page.

If you need information and advice during the COVID-19 pandemic, you can visit citizensinformation.ie/callback to request a phone call from an information officer.

In accordance with section 26(2) of the Disability Act 2005, the Citizens Information Board has appointed the person below as an Access Officer.

Rachel Downes
Access Officer
Georges Quay House
43 Townsend St
Dublin 2
D02 VK65

Telephone: 0761076521

Email: accessofficer@ciboard.ie