Data Hub

Each year, Citizens Information Services (CISs) assist thousands of people with information, advice and advocacy in relation to their rights and entitlements to social welfare, housing, employment rights and public services. This Data Hub provides an insight into the anonymised data collected by the national network of CISs only, who offer a free, independent and confidential service to the public. The Hub profiles who uses Citizens Information Services, the type of information they are looking for, the range of queries and concerns raised by the public and the top categories and trends arising each year.

The data is presented annually and in individual quarterly statistical reports.

2023

Quarterly statistical reports

The quarterly statistical summaries referenced on this site are in relation to the following periods.

Quarter 1 (January 1st - March 31st)

• q1-2023 (.docx)
• q1-2023 (.pdf)

2022

2022 statistical summary

Quarterly statistical reports

The quarterly statistical summaries referenced on this site are in relation to the following periods.

Quarter 1 (January 1st - March 31st)

• q1-2022 (.docx)
• q1-2022 (.pdf)

Quarter 2 (April 1st - June 30th)

• q2-2022 (.docx)
• q2-2022 (.pdf)

Quarter 3 (July 1st - September 30th)

• q3-2022 (.docx)
• q3-2022 (.pdf)

Quarter 4 (October 1st - December 31st)

• q4-2022 (.docx)
• q4-2022 (.pdf)

2021

Statistical summary for 2021

Quarterly statistical reports

The quarterly statistical summaries referenced on this site are in relation to the following periods.

Quarter 1 (January 1st - March 31st)

• q1-2021 (.docx)
• q1-2021 (.pdf)

Quarter 2 (April 1st - June 30th)

• q2-2021 (.docx)
• q2-2021 (.pdf)

Quarter 3 (July 1st - September 30th)

• q3-2021 (.docx)
• q3-2021 (.pdf)

Quarter 4 (October 1st - December 31st)

• q4-2021 (.docx)
• q4-2021 (.pdf)