Citizens Information Phone Service

The Citizens Information Phone Service (CIPS) is funded and supported by the Citizens Information Board to provide a comprehensive and confidential telephone information service. You can contact CIPS by phone from 9am to 8pm, Monday to Friday, on 0761 07 4000.

CIPS also operates a Live Advisor instant chat service for people with hearing and speech difficulties and others who have difficulty communicating by telephone. Live Advisor is available between 9am and 5pm (Monday to Friday).

Citizens Information and COVID-19

Citizens Information Centres are currently not open to drop-in callers. You can contact your local centre by phone or email for information and advice. A limited number of face-to-face appointments are available in centres where COVID-19 safety requirements can be met. These appointments are arranged after a phone or email consultation and are based on client need.Find a Centre page.

Alternatively, you can use our online Request a call back service or call the Citizens Information Phone Service on 0761 07 4000, Monday to Friday, 9am-8pm.

During the pandemic, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what's changed on Twitter at @citizensinfo.

A note on 0761 telephone numbers
From 1 December 2019, calls to 1850, 1890, 0818 and 076 non-geographic telephone numbers (NGNs) will cost no more than calling a landline number and will be included in your bundle of call minutes if your bundle includes landline calls.