Citizens Information Phone Service
The Citizens Information Phone Service (CIPS) is funded and supported by the Citizens Information Board to provide a comprehensive and confidential telephone information service. You can contact CIPS by phone from 9am to 5pm, Monday to Friday, on 0761 07 4000. These hours are temporary during the COVID-19 pandemic.
CIPS also operates a Live Advisor instant chat service for people with hearing and speech difficulties and others who have difficulty communicating by telephone. Live Advisor is available between 9am and 5pm (Monday to Friday).
Services during the COVID-19 pandemic
During the COVID-19 pandemic, you can find comprehensive integrated information online at health/covid19 and you can get daily updates on what's changed on Twitter at @citizensinfo. You can access information and advice from our information officers through one of the following channels:
- The Citizens Information Phone Service: Call 0761 07 4000, Monday to Friday, 9am-5pm
- Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer
- Your local Citizens Information Centre: Find the phone number on the Find a Centre page on citizensinformation.ie
A note on 0761 telephone numbers
From 1 December 2019, calls to 1850, 1890, 0818 and 076 non-geographic telephone numbers (NGNs) will cost no more than calling a landline number and will be included in your bundle of call minutes if your bundle includes landline calls.