Information Officer
Permanent, Part Time, 17.5 hours per week, North Dublin CIS
North Dublin Citizens Information Service is currently seeking to recruit a permanent, Part Time Information Officer for its Fingal Service area. Based in the Swords office with a requirement to cover Balbriggan and Malahide as required.
Key tasks for the post include the direct delivery of information, advice, advocacy and referral services, and liaison with other service providers, both statutory and voluntary..
Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent of education are required. Ideally, applicants will also hold a higher-level qualification in relevant field of study, (e.g. social policy, human rights, social work/social care practice, legal qualification etc.), and / or substantial previous work experience in a busy information/advice/advocacy environment.
- Permanent Post: This is a permanent position, subject to completion of a six-month probationary period.
- Full Time Salary Scale: €34,672 - €52,900 including 2 x LSIs, long serving increments (pro rata for part-time staff).
- Annual leave entitlement: 23 – 25 days (after 5 years’ service)
- Pension: There is a pension scheme in place where 5% is contributed by the employee and 7% by the employer. Membership of the pension scheme is mandatory.
- Incremental Credit: It is expected that all new entrants to North Dublin Citizens Information Service will be appointed at point one of the salary scale. However, North Dublin CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into North Dublin CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award an incremental credit or not is a decision made by the Board and is subject to the availability of funding.
Applications must be made on the relevant application form and sent to:
Closing
date: 13:00 on Tuesday 16th June 2026
Please
put "IO Vacancy" in the subject line
(late
applications will not be accepted).
A detailed job description and application form together with further information on CIS can be accessed below:
Download the
Application Form (docx) 
Download
the Candidate Pack(pdf) 
For details on
how your personal data will be used as part of this process our Data Protection
Notice for Job Applicants is available at:
Citizen
Information Board Data Protection
North Dublin Citizens Information Service is an equal opportunities employer.
Citizens Information Services are funded and supported by the Citizens Information Board