Citizens Information Board attends the launch of the Free Legal Advice Centres Annual Report 2024

The Citizens Information Board (CIB) was pleased to attend the launch of the Free Legal Advice Centres (FLAC) Annual Report 2024 on 30 June 2025.

CIB provides funding to FLAC annually to administer dedicated legal telephone clinics where an appointment can be made for people who bring legal queries to Citizens Information Services.

In 2024, 446 legal telephone clinics were organised in conjunction with the Citizens Information Services. 1,706 people were given an appointment at these clinics which were supported by approximately 250 volunteer FLAC lawyers.

Employment law, family law, immigration law and other general areas of law made up the majority of referral queries to FLAC clinics.

The FLAC Annual Report 2024 can be read here (PDF):FLAC Annual Report 2024