Submissions and Policy Recommendations

Every year, the Citizens Information Board contributes to public policy formulation by responding to policy consultations and preparing submissions. Many of these are in response to invitations by government departments and working groups undertaking a review of an old or a proposed new policy. These submissions are available for the following years.

Submissions 2025

Pathways to Work 2026-2030: Submission on the successor to Pathways 2021-2025 (October 2025)

In this submission, we set out an exploration of the key concerns that arise for jobseekers who are seeking assistance in CISs and CIPS. We outline the specific topics that arise most often for callers to these services, using quantitative and qualitative evidence provided by the services to inform our responses throughout.

We then consider the four broad questions from the Department of Social Protection’s consultation Guidance Document. However, there are some elements of this guidance document that we cannot speak to, as the questions go beyond the scope of the evidence provided by our funded services (for example, economic displacement because of digitalisation, the transition to a green economy and the advancement of AI).

Pathways to Work 2026-2030: Submission on the successor to Pathways 2021-2025 (October 2025) pdf document icon

Pathways to Work 2026-2030: Submission on the successor to Pathways 2021-2025 (October 2025) word document icon

CIB submission on the successor to the Roadmap for Social Inclusion 2020 – 2025 (June 2025)

This submission is a response to the Department of Social Protection’s public consultation on the successor to the Roadmap for Social Inclusion 2020-2025.

CIB acknowledges the work the Government has done to tackle poverty and exclusion but highlights areas in which further progress is needed, using evidence from our frontline services.

The submission focuses on ongoing (and, for some, deepening) poverty and exclusion against a backdrop of cost-of-living challenges and the housing crisis. It also highlights the growing reality and risk of digital exclusion.

Finally, it sets out policy considerations that might help address some of the challenges faced.

CIB submission on the successor to the Roadmap for Social Inclusion 2020 – 2025 (June 2025) pdf document icon

CIB submission on the successor to the Roadmap for Social Inclusion 2020 – 2025 (June 2025) word document icon

Previous submissions

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