NORTH MUNSTER CITIZENS INFORMATION SERVICE

DEVELOPMENT MANAGER

Full-time, Permanent
Waterford Office

North Munster Citizens Information Service (CIS) is currently seeking to recruit a Full-time Development Manager for its Waterford Offices.

Key tasks for the post include the leadership, management, training and development of a team of paid staff and volunteers to achieve the organisation’s goals and objectives aligned to the strategic plan, through the implementation of quality control systems.

The role also involves engagement and promotion of service development projects at both a local and regional level, in conjunction with the Regional Manager, as well as the compliance and use of best practice in the management of facilities and resources.

This role requires excellent management, communication, leadership, guidance and mentoring as well as administrative skills. Candidates are required to have a third level qualification relevant to the post (e.g. management, social studies etc.) with a minimum of 3 years’ experience in a managerial role in a similar environment. Less formal qualifications will be considered if candidates can demonstrate significant managerial experience (minimum 5 years) in a similar work environment.

• Role: This is a full-time permanent position, subject to completion of a 6-month probationary period.
• Salary scale: €47,698; €49,232; €50,763; €52,303; €52,882; €54,446, €57,376; €58,707; €60,322; €61,763; €62,632 (LSI 1); €63,501 (LSI 2),
• Incremental Credit: It is expected that all new entrants to North Munster Citizens Information Service will be appointed at point one of the salary scale. However, the service operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into the company. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding.
• Annual Leave: 25 days to 27 days (after 5 years’ service).
• Pension: A company pension scheme is in place. Membership is obligatory upon commencement.For further information, please see the candidate pack.

Applications must be made on the relevant application form and emailed to:

RecruitmentNMCIS@citinfo.ie
(clearly marked “Application for Development Manager - Waterford”)

Deadline: 5pm on Friday, 15 August 2025.
Please note that CVs and late applications will not be accepted.

A detailed Candidate Pack and application form together with
further information on CIS can be accessed at:

Download the Application Form (docx)

Download the Candidate Pack(pdf)

For details on how your personal data will be used as part of this
process our Data Protection Notice for Job Applicants is available at:
http://www.citizensinformationboard.ie/en/data_protection/cib.html

Citizens Information Service is an equal opportunities employer,
Funded and supported by the Citizens Information Board.