Citizens Information Phone Service (CIPS)- new opening hours

From 31 March 2020, the Citizens Information Phone Service (CIPS) lines will operate from 9am to 5pm each day. These opening hours are temporary.

If you need information and advice, you can also contact your local Citizens Information Centre by telephone or you can email and an information officer will call you back within 48 hours. You can find your local centre details on our Find a Centre page on

We will continue to update our COVID-19 (coronavirus) information on and our social media channels.

Twitter: @citizensinfo