September 2019

Citizens Information Services provide free, confidential and impartial information, advice and advocacy services to the public on social services, rights and entitlements.

The Citizens Information Services (CIS) are currently seeking to recruit for:

34 Information Officers

15 Permanent, Full Time (35 Hours per Week)

19 Permanent, Part Time (17.5 Hours per Week)

Various Locations Nationwide

(download the locations document below for base locations)


Key tasks for the post include the expert, professional delivery of information, advice, advocacy and referral services to the public as well as liaising with other service providers, both statutory and voluntary.

Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent of education are required. Ideally, applicants will also hold a higher-level qualification in relevant field of study, (e.g. social policy, human rights, social work/social care practice, legal qualification etc.), and / or substantial previous work experience in a busy information/advice/advocacy environment.


Applications must be made on the relevant application form and sent to:

Please also use the above email address for queries on the application process.

Curriculum Vitae (CVs), late, incomplete or hand-written applications will not be considered. Applicants will be shortlisted solely on the basis of information contained in their completed application form.

Closing Date

The closing date for applications is 12pm (noon) on Thursday, 26th of September.

Interview Dates

It is anticipated that interviews will take place during weeks commencing 14th and 21st October 2019.

Panel of Qualified Candidates

A panel of qualified candidates may be formed from which temporary and permanent, part and full-time Information Officer posts which arise in a specified period up to a maximum of 12 months will be filled, should vacancies arise in this period. Posts will be located in the CIS region applied for.

Download the Application Form (docx) Word document iconPlease specify location(s) when applying using this form

Download the Candidate Pack (pdf) pdf document icon

Download the Location Document (pdf) pdf document icon

For details on how your personal data will be used as part of this process our Data Protection Notice for Job Applicants is available at:

Funded and supported by the Citizens Information Board

CIS is an equal opportunities employer