About the Citizens Information Board
The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services.
The Citizens Information Board provides the Citizens Information website, citizensinformation.ie, and supports the network of Citizens Information Centres and the Citizens Information Phone Service. It also funds and supports the Money Advice and Budgeting Service (MABS).
Governed by the Social Welfare (Miscellaneous Provisions) Act 2008 , the Citizens Information Act 2007 (pdf) and the Comhairle Act 2000, the Board comes under the remit of the Department of Employment Affairs and Social Protection. The Citizens Information Board's mandate, as defined by the Acts, is:
- To ensure that individuals have access to accurate, comprehensive and clear information relating to social services
- To assist and support individuals, in particular those with disabilities, in identifying and understanding their needs and options
- To promote greater accessibility, coordination and public awareness of social services
- To support, promote and develop the provision of information on the effectiveness of current social policy and services and to highlight issues which are of concern to users of those services
- To support the provision of, or directly provide, advocacy services for people with a disability
- To support the provision of advice on personal debt and money management through the Money Advice and Budgeting Service