New Premises in Kilrush for Clare Citizens Information Service

October 2016

The Mayor of Clare, Councillor Bill Chambers and Graham Long, Acting Senior Manager, CIB officially opened the new premises for Kilrush Citizens Information Centre this month.

As part of its county Strategy the service opened a fulltime office in Kilrush in 2002 to meet the needs of the West Clare Area. Due to an increased demand a new premises located in the centre of town was secured. During 2015, there were 3952 callers to the Kilrush Centre. The total number of queries was 4776. For the first six month of this year the staff responded to 2680 queries from 2427 callers representing a 15% increase compared to the same period last year.

The following services also provide outreach services from this location - MABS, National Advocacy Service, FLAC, Employability and Jobs Club.

Speaking at the launch the Mayor of Clare, Councillor Bill Chambers said: "This new premises is a real vote of confidence in the future of Citizens Information and in the work of the people here who give of themselves to help their fellow citizens. Every day you reach out to answer the needs of people in your community. Every day, people come away from your offices better informed and better able to access the help and services they need", he said.

Graham Long, Acting Senior Manager, CIB praised the dedicated work of the Development Manager Paul Woulfe and all his staff and volunteers who provide such a valuable service. "The staff at the CIC in Kilrush are well trained and equipped to tackle the ever increasing complexity of queries coming through your door. As a service you continually seek new ways in which to advance information, advice and advocacy provision in the most people friendly way."

Pictured at the ribbon cutting ceremony are from left: Paul Ryan and Marie Aherne;  Information Officers, Kilrush CIC, Cllr. Bill Chambers, Mayor of Clare , Tim Ryan, Chair Board of Management and Graham Long, Acting Senior Manager, CIB.

Pictured at the ribbon cutting ceremony are from left: Paul Ryan and Marie Aherne; Information Officers, Kilrush CIC, Cllr. Bill Chambers, Mayor of Clare , Tim Ryan, Chair Board of Management and Graham Long, Acting Senior Manager, CIB.

Pictured from left are: Mary Moloney Area Manager, Dept of Social Protection, Denis Carty, Chair MABS, Elaine Clifford Co-ordinator MABS and Graham Long.

Pictured from left are: Mary Moloney Area Manager, Dept of Social Protection, Denis Carty, Chair MABS, Elaine Clifford Co-ordinator MABS and Graham Long.

Well-wishers Breda Coughlan and Maize Finucane from Kilrush outside the new premises.

Well-wishers Breda Coughlan and Maize Finucane from Kilrush outside the new premises.

Sean O Mahoney, Kilrush and Matt Heslin, CEO Kilrush Credit Union at the launch.

Sean O Mahoney, Kilrush and Matt Heslin, CEO Kilrush Credit Union at the launch.

Pictured at the launch from left: Cllr Ann Norton, Graham Long, CIB and Deputy Michael Harty T.D.

Pictured at the launch from left: Cllr Ann Norton, Graham Long, CIB and Deputy Michael Harty T.D.