June 2020

The Citizens Information Board (CIB) is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services. CIB provides the Citizens Information website, citizensinformation.ie, and funds and supports the network of Citizens Information Centres and the Citizens Information Phone Service. It also funds and supports the Money Advice and Budgeting Service (MABS), the Sign Language Interpreting Service (SLIS) and the National Advocacy Service for People with Disabilities (NAS). CIB is seeking to recruit a Higher Executive Officer to the DMA MABS Team:

Dedicated Mortgage Arrears (DMA) Executive - Higher Executive Officer Grade

Full Time, Fixed Term (until 31 December 2021)
Dublin (Townsend St, Dublin 2)

*The Citizens Information Board may at its sole discretion offer to extend this contract for a further period of up to 12 months


This is an exciting opportunity to be part of a challenging and rewarding project in CIB. The Project Executive is responsible for supporting the reporting, management and oversight of the MABS Dedicated Mortgage Arrears (DMA) project which is part of a suite of services offered through MABS nationwide, helping borrowers to resolve their home mortgage arrears. The MABS network of DMA advisors, located in MABS offices around the country, act as the first port of call for a borrower to access the Abhaile scheme. This service supports people by offering a high level of independent advice to those in long term mortgage arrears, get financial aid and advice, and ultimately keep them wherever possible, in their own homes.

Full Time Salary

€48,868 - €63,276 per annum (inclusive of two Long Service Increments (LSI)).


An Application Form must be completed in full (late applications and CVs not accepted). The application process is outlined in the Information Booklet which is downloadable below:

Download the Application Form (docx) Word document icon

Download the Information Booklet (pdf) pdf document icon

Closing date is 5.30pm on Wednesday 24 June 2020

The Citizens Information Board is committed to providing equal opportunities for employment to all. Applications will be reviewed and shortlisted for interview on the merit, skills and experience detailed in the documentation supplied, regardless of gender, age, sexual orientation, civil status, family status, religion, disability, race or membership of the traveller community.