North Connacht & Ulster Citizens Information Service (NCU CIS)

North Connacht & Ulster Citizens Information Service (NCU CIS) is seeking to recruit:

Permanent, Full time Information Officer (35 Hours per Week) – Carrick-on-Shannon, Co. Leitrim


Key tasks for the post include the direct delivery of information, advice, advocacy and referral services, and liaison with other service providers, both statutory and voluntary.

Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent level of education are required. Ideally, applicants will also hold a higher-level qualification in relevant field of study, (e.g. social policy, human rights, social work/social care practice, legal qualification etc.), and/or substantial previous work experience in a busy information/advice/advocacy environment.

Incremental Credit Assessment: It is expected, that all new entrants to the CIS will be appointed at point one of the salary scale. However, North Connacht & Ulster CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into the CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether or not to award an incremental credit is a decision made by the Board and is subject to the availability of funding.


An Application Form must be completed in full (CVs not accepted).

A detailed application form and information pack can be downloaded at:

Please email application form to:

Closing date is 1.00pm on Wednesday 18th January 2023

For details on how your personal data will be used as part of this process our Data Protection Notice for Job Applicants is available at:

Funded and supported by the Citizens Information Board

CIS is an equal opportunities employer