April 2020

Citizens Information Services provide free, confidential and impartial information, advice and advocacy services to the public on social services, rights and entitlements. The North Munster Citizens Information Service (CIS) is currently seeking to create panels for:

Information Officers

Temporary, Full & Part Time Roles

Two panels will be established, one for roles in Co. Clare and one for roles in Co. Tipperary


Key tasks for the post include the expert, professional delivery of information, advice, advocacy and referral services to the public as well as liaising with other service providers, both statutory and voluntary. Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent of education are required. Ideally, applicants will also hold a higher-level qualification in relevant field of study, (e.g. social policy, human rights, social work/social care practice, legal qualification etc.), and / or substantial previous work experience in a busy information/advice/advocacy environment.


An Application Form must be completed in full (late applications and CVs not accepted). The application process is outlined in the Candidate Pack which is downloadable below:

Download the Application Form (docx) Word document icon

Download the Candidate Pack (pdf) pdf document icon

Closing date is 12.00pm (noon) on Thursday 21 May 2020

It is anticipated that interviews will take place during the weeks commencing 1st June 2020 and 8th June 2020. Please note that due to Covid-19 restrictions, video conferencing software may be used in the interview process.

Funded and supported by the Citizens Information Board

CIS is an equal opportunities employer