Latest National Calendar of Training Events September – December 2009

For your convenience you can download a copy of the calendar.

The PDF and Word versions can be printed out and posted on a notice board.

Citizens Information Board national training calendar 2009 (pdf) pdf document icon
Citizens Information Board national training calendar 2009 (Word) Word document icon

Application Form: Application form for training courses 2009 (Word) Word document icon

For enquiries please contact Gillian Strain, Customer Service and Training by email gillian.strain@ciboard.ie or phone 01 605 9020.

Date (2009)	Course Title	Venue	Where to Apply
15 Sept	Managing a Domestic Violence Disclosure	Tullamore	Region 2
16 Sept	Social Welfare Appeals – A Practical Approach	Dublin	Region 1
16 Sept	Rights and Entitlements of the Unemployed - A Case Study Approach	Claremorris	Region 5
24 Sept 1 Oct	Job Loss and Unemployment– A Case Study Approach Half Day - Employment Related Issues Half Day - Social Welfare Issues	Glashule	Region 3
29 Sept	Immigrants Rights and Entitlements (Advanced)	Claremorris	Region 5
30 Sept	Job Loss and Unemployment – A Case Study Approach	Dublin	Region 1
1 Oct	Self Employment: Focus on Welfare, Start Up, Cessation and Main Taxation Aspects	Navan	Region 1
6 Oct	Family Law and Relationships with a Focus on the Role of the Information Provider	Balbriggan	Region 1
8 Oct	Immigrants Rights and Entltlements (Advanced)	Cork	Region 4
14 Oct	Developing an Effective Staff Support and Supervision Programme	Carrick-on-Shannon	Region 5
15 Oct	Job Loss and Unemployment – A Case Study Approach	Cavan	Region 1
15 Oct	Immigrants Rights and Entitlements (Advanced)	Dublin	Central
15 Oct	Bullying and Harrassment – The Employer's Responsibilities	Gorey	Region 3
15 Oct	Self Employment: Focus on Welfare, Start Up, Cessation and Main Taxation Matters	Maynooth	Region 2
21 Oct	Health Service Executive: Appeals and Complaints	Delgany	Region 3
21 Oct	Rights and Entitlements of the Unemployed - A Case Study Approach	Limerick	Region 4
28 Oct	Finding Your Way Around www.citizensinformation.ie and Getting to Know its Special Features Better.	Dublin	Central
28 Oct	Job Loss and Unemployment – A Case Study Approach	Newbridge	Region 2
29 Oct	Developing a Quality Customer Service	Dublin	Central
5 Nov	Social Welfare Appeals – A Practical Approach	Waterford	Region 3
5 Nov	Irregular migration, temporary permission to remain and regularising status in the state	Dublin	Central
10 Nov	*Unfortunately this event has now been cancelled* Interculturalism and Service Delivery	Limerick	Region 4
11 Nov	Providing a Quality, Customer Focused Information Service	Cork	Region 4
11 Nov	SWA Payments Including Rent and Mortgage Interest Supplement	Ardee	Region 1
11 Nov	Family Law – Separation and Divorce	Portlaoise	Region 2
12 Nov	Family Law and Relationships - Legal Issues	Carlow	Region 3
18 Nov	Enhancing Reception & Administration Skills in an Information Centre	Dublin	Central
17 Nov	Making Presentations Using Power Point	Carrick-on-Shannon	Region 5
19 Nov	Dealing with Challenging Behaviour	Dublin	Region 1
19 Nov	Work Permits and Workplace Rights (An Introduction)	Kilkenny	Region 3
19 Nov	Wills and Inheritance	Killarney	Region 4
24 Nov	SWA Payments – Basic, Rent Supplement, Mortgage Interest Supplement – Focus on the Habitual Residence Condition	Dublin	Region 2
25 Nov	Public and Private Pensions	Dublin	Region 1
26 Nov	Rent Supplement, Mortgage Interest Supplement and Other HSE Payments	Thurles	Region 3
26 Nov	Social Policy in Practice - Seminar on Social Policy and Migrants	Dublin	Central
1 Dec	Dealing with Employment Law Cases - A Case Study Approach	Sligo	Region 5
2 Dec	Providing Information, Advice and Advocacy to People with Intellectual Disability	Dublin	Central
2 Dec	Rights and Entitlements of the Unemployed – A Case Study Approach	Cork	Region 4
9 Dec	Providing Information, Advice and Advocacy to People with Intellectual Disability	Cork	Region 4

The National Training Programme
The National Training Programme consists of five regional training programmes and one central training programme. These programmes are aimed at developing training skills, delivering training on information, interpersonal skills, legal, management and other skills.

Citizens Information Board national training programme 2009 (pdf) pdf document icon

Citizens Information Board national training programme 2009 (Word) Word document icon