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Information Providers Programme (FETAC Accredited, level 6)


The Citizens Information Board delivers the Information Providers Programme (IPP) to support and enable information providers to provide a quality information service in the community as a paid or volunteer information provider.

This programme is validated by FETAC (Further Education and Training Awards Council), which is designated at level 6 on the National Qualifications Authority of Ireland (NQAI) framework. The programme is comprised of two locally devised modules:

  • L32072 Information Advice and Advocacy Practice
  • L32073 Social and Civil Information

There are a number of ways to participate on the programme each appropriate to the particular learner.

  • Taught accredited programmes delivered in a taught classroom situation.
  • Distance learning as a flexible approach for learners to gain accreditation. It is especially suitable for learners who cannot access a classroom-based programme.
  • Recognition of Prior Learning (RPL) The Citizens Information Board offers accredited recognition of prior learning as another approach for experienced information providers to gain accreditation. RPL is the process through which a learner can demonstrate that they already have the appropriate knowledge and skills to warrant the granting of an award.

The Citizens Information Board will commence delivery of the FETAC accredited IPP programme by Distance Learning in all regions in October this year, see contact details in the IPP course Information Booklet below:






New DIT / CIB Advocacy Practice Programme for Dublin / Carrick-on-Shannon in 2012

Applications are now being invited from experienced Information Providers for places on DIT accredited CIB Advocacy Practice Programme commencing in late January 2012. The course is at Level 7 on the National Framework of Qualifications and aims to develop the learners practical skills in representative advocacy. Learners will attend six one-day sessions in Dublin and three in Carrick-on-Shannon during 2012. The course is aimed primarily but not exclusively at those working in Citizen Information Services (CISs) in the East, the Midlands, the West, the NW and NE. Applications are also invited from other organisations involved in the provision of information, advice and advocacy services. A limited no of places may be offered to suitable applicants from such organisations. All applicants should be undertaking or plan to undertake representative advocacy work.

The closing date for applications is Monday 9th January, 2012. See the full details including application form below.

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