Course Title
Selecting and Supporting Volunteers in a CIS
Level 3
Courses at Level 3 are for experienced Information
Providers who have a good understanding of the course topic
and wish to acquire more advanced knowledge on the
topic.
Date
Thursday 8 September 2011
Venue and Time
The Lake Hotel, On the Lake Shore, Muckross Rd., Killarney,
Co. Kerry.
10.00am- 4.30pm
Presenter
Janet Kehelly, Training Consultant
Limited
to
15 participants
Aim
This training is to provide participants with an overview
of the policies and procedures that should be applied when
recruiting, inducting and supporting volunteers.
Learning Outcomes
On completion of this course participants should be able
to:
- use a consistent approach to select the most appropriate volunteers for the service
- select and induct new volunteers into the service and support them with their training and development needs
- explain the importance of providing feedback and recognition to volunteers to ensure they feel included and part of the service
- deal with situations that may arise with confidence.
Closing Date
26 August 2011
Applications to: Marie Farrelly, Regional Training Administrator, Citizens Information Board, 14 Gladstone Street, Waterford. Tel: 051 850998; Fax: 051 876575 Email: marie.farrelly@ciboard.ie
Note: Please do not send a cheque to the Citizens information Board. An invoice is issued after the event.
