The Citizens Information Board strategy commits it to developing guidelines on the support of volunteering.
To highlight the value of volunteers and to promote best practice in relation to the management of this resource, the Board has produced an information pack Managing Volunteers: a Good Practice Guide.
This draws on the experience of more than twenty organisations from around the country who generously contributed to its content, format and development. This is the first publication to bring together examples of best practice in an Irish context.
Managing Volunteers - A Good
Practice Guide (pdf) 
Expert query back-up service
The Citizens Information Board information staff provide a full time back-up service to Citizens Information Centres and to other information givers.
