The Citizens Information Board supports the delivery of information through three channels: online, telephone and face-to-face.
The Citizens
Information website provides information on public
services for the general public and information
providers.
The national Citizens
Information Phone Service answers queries by telephone
or through a variety of other channels, including email or
SMS.
Citizens Information Services provide a face-to-face service to the public through a network of Citizens Information Centres. Citizens Information is provided by 42 Citizens Information Services from 268 locations. Citizens Information Services provide free, impartial and confidential information.
The Citizens Information Board also produces a range of booklets and publications for various groups, including publications for older people and people with disabilities. These are available in a variety of formats. Check our online publications section.
