Corporate publications published by the Citizens Information Board include our Annual Report, Freedom of Information Manual and Strategic Plan. Links to the current versions of these publications are set out below.
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Annual Report
Presented to the
Minister for Social and Family Affairs on 1 July each
year, the Annual Report outlines the activities of the
Board over each given year. Up to the end of 2006 all
reports are for Comhairle. Comhairle was renamed
Citizens Information Board in February 2007. Previous
Annual Reports 2000-2009Annual Report 2010 (English) (pdf)
Annual Report 2010 (English) (Word)
Annual Report 2010 (Irish) (pdf)
Annual Report 2010 (Irish) (Word)
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Prompt Payments Quarterly Report
Prompt Payments Report Oct-Dec 2011 (pdf)
Prompt Payments Report Jul-Sep 2011 (pdf) - Public Service Agreement 2010 - 2014 (Croke Park Agreement): Progress on Agency Action Citizens Information Board Action Plan
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Freedom of Information Manual
Outlines
the functions, role and activities of the Citizens
Information Board and the type of records held.
Freedom of Information Manual 2010 -
Annual Review
The Citizens
Information Board's Annual Review 2010/11 summarises
the Board's activities in 2010 and into 2011. -
Strategic Plan 2009-2012
Citizens Information Strategic Plan 2009-2012 (English) (pdf)
Citizens Information Strategic Plan 2009-2012 (Irish) (pdf)
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Customer Service Action Plan 2006-2009
The Citizens Information Board is committed to
providing a quality service to its customers and
clients. The Board has developed a Customer Service Charter and the
Customer
Service Action Plan 2006-2009 underpins these
commitments and is available in any Citizens
Information Board office. A customer
feedback and complaints process has also been
established.
