Corporate publications published by the Citizens Information Board include our Annual Report, Freedom of Information Manual and Strategic Plan. Links to the current versions of these publications are set out below.
-
Freedom of Information Manual
Outlines
the functions, role and activities of the Citizens
Information Board and the type of records held.
Freedom of Information Manual 2010 -
Annual Review
The Citizens
Information Board's Annual Review 2008 summarises the
Board's activities in 2008. Full details of our
activities and audited accounts for the year are
available in the Annual Report 2008 (see below). -
Annual Report
Presented to the
Minister for Social and Family Affairs on 1 July each
year, the Annual Report outlines the activities of the
Board over each given year. Up to the end of 2006 all
reports are for Comhairle. Comhairle was renamed
Citizens Information Board in February 2007. Previous
Annual Reports 2000-2007Annual Report 2008 (English) (pdf)
Annual Report 2008 (English) (Word)
Annual Report 2008 (Irish) (pdf)
Annual Report 2008 (Irish) (Word)
-
Strategic Plan 2009-2012
Citizens Information Strategic Plan 2009-2012 (English) (pdf)
Citizens Information Strategic Plan 2009-2012 (Irish) (pdf)
-
Customer Service Action Plan 2006-2009
The Citizens Information Board is committed to
providing a quality service to its customers and
clients. The Board has developed a Customer Service Charter and the
Customer
Service Action Plan 2006-2009 underpins these
commitments and is available in any Citizens
Information Board office. A customer
feedback and complaints process has also been
established.
