Citizensinformation.ie had over one million users per month viewing 47 million pages in 2018

Citizens Information Board publishes Annual Report 2018 and launches Citizens Information recruitment campaign

The Citizens Information Board has published its 2018 Annual Report with highlights that include over a million monthly users of citizensinformation.ie and over a million queries to the nationwide network of Citizens Information Centres.

A further significant milestone was achieved in 2018 with the restructure of the CIS and MABS networks which involved the transfer of staff, assets and liabilities from 93 to 16 regional companies: 8 CIS and 8 MABS.

As a result, a current national recruitment campaign for Citizens Information Services is now live with 59 posts, including 23 new posts, advertised across 40 locations.

Angela Black, Chief Executive of the Citizens Information Board, said:

“I am delighted to see the benefits of the CIS restructure. The network of services is now better aligned with new governance requirements for organisations in receipt of State funding.”

She added: “The introduction of new grades of staff will increase the number of Information Officer posts and introduce the Senior Information Officer and Regional Administrator grades. As a result, overall staffing levels in the CIS will increase by 7%, with frontline staff increasing by 10.6%”

The advertisement for posts in the CIS network is available online.

2018 Annual Report Highlights

  1. Irish citizenship through birth or descent
  2. State Pension (Contributory)
  3. Working Family Payment
  4. Rest periods and breaks
  5. Medical cards
  6. Carer’s Allowance
  7. Visa requirements for entering Ireland
  8. Illness Benefit
  9. How your tax is calculated
  10. Registering to vote

The Annual Report is available online.

Hard copies can be requested by contacting the Citizens Information Board at 0761 07 9000 or at info@ciboard.ie.

Angela Black, Chief Executive with members of staff and CIS information providers at the National Ploughing Championships 2019.

Angela Black, Chief Executive with members of staff and CIS information providers at the National Ploughing Championships 2019.