Application Process

Application: Online booking is available by clicking on the relevant course.

Booking Information

Complete the online application process.

All courses have a closing date and application for the courses must be received by the closing date. In applying for a specific course the applicant should:

Course Level Explained

Level 1 Courses at Level 1 are suited to personnel who have completed a comprehensive induction training programme and have some experience of giving information to the public.
Level 2 Courses at Level 2 are for Information Providers who have completed the Essential Training for Information Providers (ETIP) Programme or its predecessor the Information Providers Programme (IPP) and/or have at least one year’s experience of operating independently in a CIS providing information, advice and assistance to the public.
Level 3 Courses at Level 3 are advanced courses for experienced Information Providers who have Year 1 of the Information, Advice and Advocacy Practice (IAAP) or Information, Provision and Advocacy Practice (IPAP) and for those who have a solid knowledge of the course subject matter on offer and wish to enhance and deepen that knowledge.

Course Fees

Citizens Information Board / Money Advice and Budgeting Service (MABS) No Fee
All Others:  
1 day course (including lunch) €100.00
2 day course (including lunches) €200.00
Half Day course €50.00

CIB will invoice the course participant's organisation. Do not enclose a cheque with your application.

Selection Procedure

When applications are received there will be a selection procedure to ensure the best match of participant to course.

Criteria for selection will include:

Other factors that will be taken into consideration include the geographic location of the course, number of applications from the one organisation, and the total number of bookings for the course.

All applications will be acknowledged. Applicants will be notified immediately after the closing date, as to whether or not they have a place on the course applied for.


Given the demand for places on courses, with numbers on waiting lists, we appreciate people letting us know if they cannot attend as soon as possible please in order to reallocate the place.