Chapter 3: Services provided and records held by different sections of Comhairle
3.6 Comhairle Support Functions
3.6.1 - The main activities of the Comhairle support functions services are to provide:
- financial planning and control
- administrative support services including accommodation, records management and property management
- senior management administrative support
- strategic management
- human resource management
- servicing of Comhairle Board and its meetings
- public relations and media liaison
3.6.2 - Human Resources (HR) and Administration
The HR and Administration Service looks after all HR matters, including recruitment and selection, health and safety. It also looks after property matters and provides administrative support services to Comhairle service teams.
3.6.3 - Finance, Public Relations (PR) and Communications
The Finance Service co-ordinates all budgeting funding and grants, supplier payments, payroll and accounting and audit processes in Comhairle. In addition Comhairle's communication and PR functions are co-ordinated within this team.
3.6.4 - Publicly and routinely available information
- strategy statements
- annual report
- financial accounts which are published each year in the Annual Report
- personnel records are available to the individual staff member involved
- Staff Resource Pack which is available to Comhairle staff
3.6.5 - Records held
- financial records including budgets, accounts, bank statements, payroll records, tax records, expenditure and income reports
- administration records including records relating to buildings and premises, maintenance and insurance
- personnel records including staff and former staff files, conditions of employment, superannuation, industrial relations, HR procedures and policies, job descriptions and recruitment competition documentation
- departmental circulars
- information technology (IT) usage policies
- Board and sub-committee meetings and associated documentation
- general records including correspondence, government circulars, dealings with government departments and other public bodies and section meetings
3.6.6 - Information and Communications Technology (ICT)
The ICT Team are responsible for all hardware, software, and telecommunications services in use in Comhairle and Citizens Information Services throughout the country.
Services provided by the team include helpdesk support, purchasing, and ICT technical advice.
- Provision of ICT services to all Comhairle staff and Comhairle offices including network, e-mail, internet, and application support.
- Telephone and e-mail helpdesk operated daily to provide back-up to CISs and other information providers who are using the Citizens Information Database and other ICT Services.
- Hardware and software purchase, configuration and installation in all Comhairle offices and CISs
- Application development to support the customer and information dissemination role.
3.6.7 - Publicly and routinely available information
None
3.6.8 - Records held
- general administrative records including meetings, tenders and contracts for commissioned work
- problem report documentation
