Please note that this manual was last updated in 2005.
Chapter 1: Comhairle's information policy, services to the public, how to get information, classes of records held by Comhairle, how to use the FOI Acts, policy on confidentiality and privacy, fees, section 6 (9) FOI Acts and Citizens Information Services.
Chapter 2: About Comhairle, functions, mission, values and priorities, structure, budget, Comhairle's customers
3.1 Information and Advice Service: Online information resources, citizens information online website on rights and entitlements, assistive technology database (Assist Ireland), Voluntary and Community Sector Database, Comhairle website, information publications, assistance to information providers, expert query back-up service, publicly and routinely available information, records held
3.2 OASIS : Publicly and routinely available information, Records held
3.3 Social Policy, Advocacy and Research: Publicly and routinely available information, records held
3.4 Training and Development: Training courses, National Training Money Advice and Community Education Service, training resources and publications, good practice and accreditation, publicly and routinely available information, records held
3.5 Regional Services: Citizen Information Centres (CICs), Registration Process for CICs, Key CICs and Local CIC , Support for the independent information sector and specific communities of interest, Standards for delivery of information and advice services, Resource materials for CICs and other information providers, Mobile Citizens Information Services, Local Development/Integrated Services, Support for advocacy projects, Support for volunteering initiatives, Funding of Voluntary Sector Projects, Refugee Information Service, Free Legal Advice Centres (FLAC), Social Mentor Programme, Organisation of local and regional seminars and the Comhairle National Conference, Provision of Group Insurance and Group Pension Scheme for voluntary social service organisations, Publicly and routinely available information, Records held,
3.6 Comhairle Support Functions: Human Resources and Administration, Finance, Public Relations and Communication, publicly and routinely available information, records held, Information and Communications Technology (ICT), publicly and routinely available information, records held
Part A: The Funding of Citizens Information Centres (CICs)
Part B: Information Grants Scheme (under review from 2005)
Part C: Publications Grants Scheme
Part D: Advocacy Grants Scheme
Part E: Social Policy Grants (under review from 2005)
Part F: Regional Information/Advocacy Development Funding
Part G: Regional Training Grant Fund (discontinued from 2006)
Part H: Training Courses/Events
Part I: The Social Mentor Programme
Part J: Group Insurance Facility for Voluntary Social Service Organisations
Appendix 1: Comhairle
Organisational Chart
Appendix 2: Comhairle
Offices
Appendix 3: Customer
Charter and Complaints Procedures
Appendix 4: Comhairle
Publications and Resources
Appendix 5: The
Freedom of Information Acts: Purposes, Limits on the
right of access, What records can be accessed, How is
access arranged, Internal review of decision, Amendment of
Personal Information, Acts of Public Bodies affecting an
Individual, Exempt Records, Deliberations of Public bodies,
Confidential and other sensitive information, The
Information Commissioner, Fees, Obligations on public
bodies.
Section 15 of the FOI Act obliges each public body to include the following in the Reference Manual;
